Effective For: Al Firoza Land LLC FZ (“Al Firoza Land”)
Website: www.alfirozaland.com
Last Updated: 10 July 2025
This Privacy Policy explains how we collect, use, share, and protect your personal data when you engage with our services.
This policy applies when you:
Book tours, hotel stays, or limousine services with us
Subscribe to promotions or newsletters
Contact our customer support team
We may collect the following categories of personal data:
Full name
Email address
Phone number
Residential address
Nationality
Passport or Emirates ID
Credit/debit card details
Billing address
Tour and travel dates
Hotel preferences
Special service requests
IP address
Device and browser type
Cookies and usage tracking data
We process your data for the following purposes:
To fulfill and manage your bookings
To communicate confirmations, updates, or changes
To comply with UAE legal and regulatory requirements
To send marketing communications (with your consent)
To analyze and improve our services and website performance
We only share your data in the following contexts:
With Suppliers (e.g., hotels, transport providers) for service fulfillment
With Payment Processors for secure transaction processing
With UAE Government Authorities (e.g., immigration, tourism departments) as legally required
Never sold or rented to third parties under any circumstances
Your data may be transferred outside the UAE solely for the purpose of processing and completing your booking. All such transfers comply with UAE Data Protection Law and ensure appropriate safeguards are in place.
We take appropriate technical and organizational measures to safeguard your data, including:
SSL encryption for sensitive information
Access controls and authentication for staff
Regular security reviews and system audits
We retain your data only as long as necessary for business or legal purposes:
Booking information: Retained for up to 5 years after service completion
Passport/ID copies: Deleted within 90 days of collection
Marketing data: Retained until you unsubscribe or withdraw consent
Under UAE law, you have the right to:
Request access to or correction of your personal data
Request deletion of data where legally permissible
Withdraw consent for marketing communications at any time
Lodge a complaint with the UAE Data Office regarding misuse
For any requests, contact us at: office@alfirozaland.com
We use cookies to enhance user experience:
Essential Cookies: Required for core website functions (e.g., bookings)
Analytical Cookies: Help us monitor and improve website performance
You can control cookie preferences via your browser settings or through our cookie banner on the website.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
This policy may be updated periodically. Changes will be posted on our website. If updates are significant, we will notify you via email where applicable.
If you have any questions or data-related requests, please contact us:
Al Firoza Land LLC FZ
Email: office@alfirozaland.com
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Phone: +971 50 158 0317